Tracing an e-mail address

There is an option in your CPanel hosting account control panel for tracing the delivery path of an email address, from the sending mailserver to the receving mailserver and to your website hosting account. It is technical information for advance users for debugging mail deliveries, not to worry if you do not understand the info printed in this screen.

To trace an email address:

  1. Click Trace an Email Addressin the Mail option.

  2. Enter the email address you wish to trace.

  3. Click Show Route button and the delivery path of this email address is shown.

    Click to display image