Web Hosting Services by Professional Website Hosting Dotservant Register Domain Name At $15/yr
 
Website Hosting Plan : Standard Plan : PHP,MySQL,Frontpage : 100 email,150MB web space,10GB transfer : 3 multiple domain hosting : 10.95 USD monthly
Webhosting Affiliate Program : Two Tier : Earn Extra commission

Frequently Ask Questions

Questions
Billing
  1. Who should I contact when I have questions on my account/billing?
  2. I don't need this hosting account, how can I cancel it?
  3. What payment mode do you accept ?
  4. How can I change my credit card info for my hosting account ?
  5. My account is suspended, what should I do ?
  6. What if I have forgotten login info to worldpay's system ?
  7. I do not know my Futurepay Agreement ID, how can I get this info ?


Answers
Billing
  1. Who should I contact when I have questions on my account/billing?
    You can contact our billing department at Billing Contact Form, our friendly staff will always be ready to assist you.
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  2. I don't need this hosting account, how can I cancel it?
    You can sent a note to us using Account Cancellation Form.
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  3. What payment mode do you accept ?
    We currently accept Visa, Mastercard, American Express.
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  4. How can I change my credit card info for my hosting account ?
    To update card info for your futurepay agreement, you need to visit worldpay at :-

    https://support.worldpay.com/shopper/

    Login with the username/password worldpay sent to you when you first register the futurepay agreement (login info in the futurepay agreement email worldpay sent you after the registration process) and update the card info accordingly, worldpay will attempt to process the payment every 24 hours for up to three attemtps. There will be no further attempts after system failing the final attempt to process payment on your card, hosting account will then be suspended following a notice to you notifying the status.

    NOTE2: If you have updated card info and re-activated your futurepay agreement(s), please remember to drop us a note so that we can follow up on the issue for you.

    NOTE3: If you have chosen 'Pay with Worldpay' link on your previous invoice (which is a one-time payment, not an auto-recurring payment type), you will need to login to billing system to manually submit payment for this invoice again.

    You may login to view your invoice(s) online here:

    https://billing.dotservant.com/
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  5. My account is suspended, what should I do ?
    If your card registered in your order is expired or not available, first update your payment info through:-

    https://support.worldpay.com/shopper/

    After you have updated the payment info, send a note to us at billing@dotservant.com and we will have your account back online again.


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  6. What if I have forgotten login info to worldpay's system ?
    You can request worldpay to resend the login info to you, visit :-

    https://support.worldpay.com/shopper/

    Click on the 'Forgotten your password?' and enter :-

    Futurepay agreement ID
    Contact Email listed in yoru Futurepay agreement ID

    Worldpay will then generate a new login info and email to the contact email listed in your Futurepay Agreement.
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  7. I do not know my Futurepay Agreement ID, how can I get this info ?
    You can locate your Futurepay Agreement ID by login to your billing account at:-

    https://billing.dotservant.com/

    Check the most recent transaction and your Futurepay agreement is listed in the line :-

    WorldPay Payment: 99203475 (2232443)

    Your Futurepay agreement ID is listed in the ().
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