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Frequently Ask Questions

Questions
Own SSL
  1. Do you allow installing my own SSL cert in my hosting account` ?
  2. What is the procedure to purchase my own SSL cert ?
  3. I have already purchased a SSL cert in my old web host, can I transfer it to my new hosting account here ?
Shared SSL
  1. Do you have a shared SSL ?
  2. Can I use my own domain name in the secure url ?


Answers
Own SSL
  1. Do you allow installing my own SSL cert in my hosting account` ?
    Yes, depending on the hosting plans you signup, you can purchase your own SSL cert for your domain.
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  2. What is the procedure to purchase my own SSL cert ?
    Please check detail procedure at our SSL cert.
    Basically you will have to send a ticket to request to generate a CSR key for your domain, you can then use the CSR key to purchase a SSL cert for your domain, once you have the cert with you, send it to us and we will install it in your hosting account.
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  3. I have already purchased a SSL cert in my old web host, can I transfer it to my new hosting account here ?
    Yes, make sure the SSL cert is a (apache+mod_ssl). You will have to send us a ticket together with the *.key file (CSR key, optional as we can regenerate it for you) and *.crt file (SSL cert file purchased through a SSL cert issuer), we will then install it in your account.
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Shared SSL
  1. Do you have a shared SSL ?
    Yes, the url would be :-
    https//servername/~username/path_to_secure_page
    If there is no SSL cert in the server your account resides, please send a ticket to request moving to a server with shared SSL cert available.
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  2. Can I use my own domain name in the secure url ?
    Not with a shared SSL cert, you will have to purchase your own SSL cert if you want your secure url to appear as :-
    https://yourdomain.com/path_to_secure_page
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