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Mail Manager Tutorial

Mail Manager Overview

The Mail Manager option provides several ways of managing the email accounts you set up on your domain hosting account. Additionally, if Mailing Lists have been set up for your domain hosting account, you can manage them using this tool.

Contents:
Creating New Mailboxes
How to Create a New Mailbox
Editing Email Accounts
How to Edit an Existing Email Account
How to Change the Password of an Email Account
How to Delete an Email Account
Sending and Receiving Email
How to Configure the Eudora Mail Program
How to Configure the Outlook Express Program
How to Configure Netscape Communicator/Navigator
How to Configure Claris Emailer

Creating New Mailboxes

Mailboxes for individuals or groups can be set up using the Mail Manager option. The number of mailboxes allowable on your domain hosting account depends on the package your purchased.

How To Create a New Mailbox:

From your Control Panel, select the Mail Manager icon.

The Mail Manager displays.


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Select the New Address link by single-clicking on it. The New Mailbox page displays

Enter the user name in the Input Username field. Enter the password in both the Input Password and Re-enter Password fields. Make sure that you type the password exactly the same way in both fields. When completed, select the add button. A message displays indicating that the user was added successfully. At this point, the new user email account can be edited, or you can return back to the Mail Manager home. To return to the Mail Manager home, select the Home link. If you would like to return to the main hosting account Control Panel page, select the hosting account Control Panel link located in the upper left corner of the top frame. If you would like to edit the newly created email account, click the link of the user name whose email account you would like to edit and continue with the next procedure.
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Editing Email Accounts

Email accounts can be set up to forward to other email accounts or to have automatic responses generated when email is received by the original email account. Additionally, Mail Manager allows you to delete email accounts as well as change passwords for email accounts.Note: The Mail Manager Change Password tool is different from the Change Password Option that is available from the hosting account Control Panel. This Mail Manager tool affects only the password for the email addresses specified. The hosting account Control Panel Option affects the password for your domain hosting account.

How To Edit an Existing Email Account:

From the Mail Manager, select the desired email account listed under the heading Addresses on the left-hand side of the screen. The Mailbox Options page displays for the specified email account.

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The Change Password and Delete options are described in detail in the procedures that follow. Other options on this page deal with forwarding email that is received by this email account to other email accounts. These options are explained here:

  • Forwarding the email sent to the original email address to the email same address on the specified server. This is for normal email processing and is the default setting.

  • Forwarding the email sent to this email address to email another address on the same, specified server. If you select this option, you must also select the address (es) from the list of possible email accounts on the server to which you would like to have the email forwarded.

  • Forwarding the email sent to this address to another address on a different server. If you select this option, you must manually type the email address to which you are having email forwarded in the text entry box provided. This would be used if you had an existing email account with another service to which you would like your email forwarded.

After selecting the appropriate mail forwarding option, you may also manually type text in the auto-response text entry box. If you choose this, be sure to select the Autoresponse for mail to… option. Any text you type in the space provided will automatically be sent to anyone who sends email to the address you are currently editing. After all edits are completed, click on the Save button to apply the changes to the account. The message "Done" appears on your screen. To return to the Mail Manager home, select the Home link. If you would like to return to the main hosting account Control Panel page, select the hosting account Control Panel link located in the upper left corner of the top frame.


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How To Change the Password of an Email Account: From the Mail Manager, select the desired email account listed under the heading Addresses on the left-hand side of the screen. The Mailbox Options page displays for the specified e-mail account. Select the Change Password for email account link. The Change Password page displays.


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Type the new password in the Input Password and Re-enter Password fields. Be sure to type the password exactly the same way in both fields. Select the Change button. A message displays indicating the password has been changed. To return to the Mail Manager home, select the Home link. If you would like to return to the main hosting account Control Panel page, select the hosting account Control Panel link located in the upper left corner of the top frame.

How To Delete an Email Account:

From the Mail Manager, select the desired email account listed under the heading Addresses on the left-hand side of the screen. The Mailbox Options page displays for the specified email account. Select the Delete email account link. A confirm deletion message displays. If you are sure you would like to delete the email account, select the Delete button. A message displays indicating the email account has been deleted.To return to the Mail Manager home, select the Home link. If you would like to return to the main hosting account Control Panel page, select the hosting account Control Panel link located in the upper left corner of the top frame.
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Sending and Receiving Mail

Sending and receiving mail is not executed in the hosting account Control Panel. The mail tools and utilities available in the hosting account Control Panel are merely ways of setting up email accounts and lists on the server on which your domain hosting account resides. To send or receive mail, use your normal mail client configured to retrieve mail from, and send mail through, your domain mail account. Two popular email programs are Eudora and MS Outlook Express. The two procedures that follow briefly describe how to configure these programs to work with your email account. Once configured, you will be able to use these programs to send and receive mail.Warning: · Before beginning any of the procedures below, you should know the following information. If you do not know it you can contact Support Contact Form.· Your email address with the company.· Your Domain Name.· Additionally, you should have the following information from your Internet Service Provider (ISP).· The ISP's SMTP (Simple Mail Transfer Protocol) mail server name. Note: In both of the mail programs being discussed, there are many different configuration options and settings you can change in order to customize the mail client for personal use. These additional features are not covered in the procedures below. For more information on these features, consult your mail program's documentation or help menus.
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How To Configure the Eudora Mail Program:

In Eudora, select Tools from the main menu, and then select Options. The Options dialog box opens. Select the Checking Mail icon located in the Category list. On the right side of the dialog box, enter your domain name (e.g., mycompany.com) in the Mail Server field. Enter your user name for that account in the Login Name field. Fill in any additional options you would like on this screen. Select the Incoming Mail icon located in the Category list. On the right side of the dialog box, select the Server Configuration type of POP. Fill in any additional options you would like on this screen. Select the Sending Mail icon located in the Category list. On the right side of the dialog box, enter your email address for the account in Return Address field. Enter the name of your Internet Service Provider's (ISP) outgoing mail server in the SMTP Server field.Fill in any additional options you would like on this screen. Select OK to apply the changes and exit the dialog box.
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How To Configure the Outlook Express Mail Program:

Start Outlook or Outlook Express. Click Tools and choose Accounts. In the "Internet Accounts Windows" click Add and choose Mail. Fill in your name and click Next. Click "I already have an email address that I'd like to use" and fill in your email address. Click Next. On the "Email Servers Name" page, fill in the server information. "My incoming mail server is a POP3 server." The incoming mail server should be mail.yourdomain.com. The Outgoing Mail (SMTP) should be your ISP's outgoing mail server. Click Next. Enter your mailbox username in the account name field, and the password below. Click Next and then Finish.
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How to Configure Netscape Communicator/Navigator

After loading Netscape Composer, choose Edit and then Preferences. Click on Identity and add your personal information. Click on Mail Server. The SMTP (outgoing mail) server should be the outgoing server of your internet service provider. Your incoming mail server is mail.yourdomain.com. Put your mailbox username in the mail server user name box.

How to Configure Claris Emailer

Start Claris. Choose Setup and then Internet Setup. The SMTP (outgoing mail) server should be the server of your internet service provider. In the Account Name field, enter your domain name. Put your mailbox username and domain name in the Email Account box.
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